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        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"2916\" class=\"elementor elementor-2916\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-362706e e-flex e-con-boxed e-con e-parent\" data-id=\"362706e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c602e9 elementor-widget elementor-widget-text-editor\" data-id=\"0c602e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>Frequently Asked Questions<\/strong><\/span><\/p><p><span style=\"color: #000000;\"><strong>1. What are the operating hours of KIKI MART?<\/strong><\/span><br \/><span style=\"color: #000000;\">Opening Hours<\/span><br \/><span style=\"color: #000000;\">Mon-Fri 1000-1900<\/span><br \/><span style=\"color: #000000;\">Customer service hours<\/span><br \/><span style=\"color: #000000;\">Mon-Fri 1300-1700<\/span><\/p><p><span style=\"color: #000000;\"><strong>2. Do I need to register as a member to place an order?<\/strong><\/span><br \/><span style=\"color: #000000;\">Members and non-registered users can also place orders directly at KIKI MART.<\/span><\/p><p><span style=\"color: #000000;\"><strong>3. How can I apply to become a member?<\/strong><\/span><br \/><span style=\"color: #000000;\">Click on the icon in the top right corner of the webpage, enter your name, email, etc., to apply for a free membership.<\/span><\/p><p><span style=\"color: #000000;\"><strong>4. How can I become a KIKI Fan? What are the benefits?<\/strong><\/span><br \/><span style=\"color: #000000;\">By joining as a KIKI Fan, you can enjoy various benefits such as discounts, product offers, exclusive product purchases, etc. For details, please refer to \u300c<span style=\"color: #993300;\"><a style=\"color: #993300;\" href=\"https:\/\/deeppink-beaver-994337.hostingersite.com\/kiki-fans\/\">KIKI Fans<\/a><\/span>\u300d\u3002<\/span><\/p><p><strong><span style=\"color: #000000;\">5. How should I start shopping?<\/span><\/strong><br \/><span style=\"color: #000000;\">1. Log in to your member account \/ View products directly<br \/>2. Select items<br \/>3. Select the desired quantity and add it to the cart<br \/>4. Proceed to checkout<br \/>5. Enter shipping information and details<br \/>6. Make Payment<br \/>7. Wait for Order Confirmation<br \/>8. Express Delivery\/Pick up at Store\/Pick up at Pickup Point<br \/>For more details, please refer to \u300c<span style=\"color: #993300;\"><a style=\"color: #993300;\" href=\"https:\/\/deeppink-beaver-994337.hostingersite.com\/%e8%b3%bc%e8%b2%b7%e6%94%bb%e7%95%a5\/\">Purchase Guide<\/a><\/span>\u300d\u3002<\/span><\/p><p><strong><span style=\"color: #000000;\">6. How can I view the latest promotions?<\/span><\/strong><br \/><span style=\"color: #000000;\">On the webpage\u300c<span style=\"color: #993300;\"><a style=\"color: #993300;\" href=\"https:\/\/deeppink-beaver-994337.hostingersite.com\/product-category\/discount\/\">Latest Offer<\/a><\/span>\u300d, you can view the latest promotional products.<\/span><\/p><p><strong><span style=\"color: #000000;\">7. What payment methods can I use?<\/span><\/strong><br \/><span style=\"color: #000000;\">Our company accepts Visa, MasterCard, PayPal, Payme, Tap &amp; Go, Boc pay, Alipay, WeChat Pay, and FPS (Faster Payment System).<\/span><\/p><p><strong><span style=\"color: #000000;\">8. What delivery methods can I choose?<\/span><\/strong><br \/><span style=\"color: #000000;\">In-store Pickup:<\/span><br \/><span style=\"color: #000000;\">You will be notified via Phone\/ WhatsApp\/ Message or E-mail once the order is ready for pickup.<\/span><br \/><span style=\"color: #000000;\">Please contact customer service to schedule a pickup time to ensure that there will be staff available.<\/span><\/p><p><span style=\"color: #000000;\">Address: FLAT W-2,3\/F BLOCK 3, KWUN TONG INDUSTRIAL CENTRE, 448-458 KWUN TONG ROAD, KWUN TONG, KOWLOON<\/span><br \/><span style=\"color: #000000;\">Opening Hours\uff1aMon-Fri 1000-1900<\/span><\/p><p><strong><span style=\"color: #000000;\">Home Delivery:<\/span><\/strong><br \/><span style=\"color: #000000;\">For orders over HK $500, delivery to a specified address is free; customers with purchases below HK $500 will incur a delivery fee of HKD $50.<\/span><\/p><p><span style=\"color: #000000;\">- Delivery service is only available within Hong Kong.<\/span><br \/><span style=\"color: #000000;\">- Additional delivery charges may apply for remote areas in Hong Kong.<\/span><br \/><span style=\"color: #000000;\">- Delivery times are subject to arrangements made by the delivery company.<\/span><\/p><p><strong><span style=\"color: #000000;\">\u7b2c\u4e09\u65b9\u81ea\u63d0\u9ede\uff1a<\/span><\/strong><br \/><span style=\"color: #000000;\">Please refer to \u300c<a href=\"https:\/\/deeppink-beaver-994337.hostingersite.com\/pickup-address\/\"><span style=\"color: #993300;\">Third-Party Pickup Point<\/span><\/a>\u300d\uff0cPlease note the operating hours of each store; each pickup point has different schedules. We may not be able to notify you of immediate changes, so contacting the specific pickup point would be more accurate.<\/span><\/p><p><strong><span style=\"color: #000000;\">9. How soon can I receive the goods?<\/span><\/strong><br \/><span style=\"color: #000000;\">In General<\/span><br \/><span style=\"color: #000000;\">In-store pickup: 1-2 working days, Pickup point: 1-2 working days, Home delivery: 1-3 working days.<\/span><br \/><span style=\"color: #000000;\">Home delivery within 5 hours at the earliest.<\/span><\/p><p><strong><span style=\"color: #000000;\">10. How can I check the status of my order?<\/span><\/strong><br \/><span style=\"color: #000000;\">For orders placed by non-registered members, you will receive an email notification, but you won't be able to view the real-time status of the order.<\/span><br \/><span style=\"color: #000000;\">Members will receive an email notification when placing an order, and they can also view order details in \"My Account\" &gt; \"Orders.<\/span><\/p><p><strong><span style=\"color: #000000;\">11. How can I arrange for returns or refunds?<\/span><\/strong><br \/><span style=\"color: #000000;\">\u3002Once an order is successfully placed, refunds for any reason are not accepted.<\/span><br \/><span style=\"color: #000000;\">\u3002If quality issues are discovered after receiving the goods, please notify the company within 24 hours of receipt for an exchange. No returns or exchanges will be accepted after 24 hours. <\/span><br \/><span style=\"color: #000000;\">\u3002Exchange and return services are only provided for products related to quality issues.<\/span><br \/><span style=\"color: #000000;\">\u2060\u2060\u3002Group purchase products are not eligible for return requests.<\/span><br \/><span style=\"color: #000000;\">\u2060\u2060\u3002When returning items, all related gifts must be returned as well.<\/span><br \/><span style=\"color: #000000;\">\u3002Products that have already been exchanged are not eligible for a second exchange.<\/span><\/p><p><strong><span style=\"color: #000000;\">Kiki Mart reserves the ultimate right of decision.<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>",
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